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Payment Terms

1. Within Australia we accept VISA. MasterCard & American Express. (American Express 4% surcharge applies)
International orders are via Wire Transfer (Direct Bank Deposit) Only.
Our secure shopping system incorporates industry standard SSL 3.0 data encryption at 128 bit using the internationally trusted Comodo certificates. The secure server that performs the processing of the payment is protected by the latest in hardware firewall technology. This ensures your private information is kept private throughout the payment process.

When we collect your orders from the Global Transaction Server the data is also transferred using the above secure technology.
2. Legal and equitable title in all goods and all materials supplied does not pass to the customer until all moneys owing by the customer have been paid in full.
3. Direct Bank Deposit details are:-
 
  Anz Bank, Joondalup WA

BSB:           016 338 
Account:      4511 27668 S
WIFT Code: NZBAU3MXXX

Please Note:
It is important that a copy of the deposit slip is faxed immediately to enable prompt dispatch of goods.

Fax:+61 8 9409 4068email: accounts@gsrlasertools.com.au
4. ABN: 63 950 351 762
Delivery Terms
1. All transactions are FOB, Ex-Geodetic Head Office Warehouse.
2. Claims for shortages, damages and invoice discrepancies must be made 'in writing' within 24 hours of delivery/receipt of goods. click here to send us an e-mail or Fax:+61 (8) 9409 4068
3. Legal and equitable title in all goods and all materials supplied by Geodetic does not pass to the customer until all moneys owing by the customer have been paid.
 
Returns Policy
Return of goods to Geodetic will denote acceptance of Terms and Conditions.
Return Authorisation numbers are valid for seven (7) days from date of issue.
 
A) RETURNED FOR WARRANTY
1. All goods returned to Geodetic must be accompanied by a Warranty Return Authorisation Number.
Goods delivered to Geodetic without an RA will not be attended to.
2. Cost of returning goods to Geodetic under warranty is the sender's responsibility.
3. Goods should be properly packaged for return, as goods damaged in transit will void warranty.
4. Goods returned for warranty will be repaired or replaced at our sole discretion.
5. Whilst we will endeavour to return warranted goods to sender as quickly as possible, temporary replacement items will not be supplied.
6. A copy of original invoice must also accompany warranty returns.
7. All products carry a 12-month warranty period from date of invoice except as otherwise indicated or advertised.
8. Goods returned, with No Fault Found will be charged a minimum service fee of $90.00 + 10% GST per item.
 
A) RETURNED FOR CREDIT
1. All credit requests must be made in writing to Geodetic Supply & Repair PO Box 1305, Wangara WA 6065
2. Specifically ordered non-stock items will not be accepted back for credit.
3. Credit will be issued at Geodetic discretion and where applicable restocking fees will apply.
4. Goods may be considered as eligible for credit return provided that ALL of the following criteria are met: -
  a) A Credit Return Authorisation Number is obtained prior to sending the returned goods.
  and
  b) the goods are returned unused, unopened, undamaged and in original packaging, and as such must not have additional price, warranty, freight and or any other stickers & tags attached.
  and
  c) the returned goods are received by Geodetic within 7 days of receipt of goods.
5. If returned goods are deemed by Geodetic NOT to be in a re-saleable condition, credit will be denied and it will be the senders responsibility to arrange collection of goods.
6. Unless Geodetic have mis-shipped products, freight charges will be paid by the client.
7. All Freight charges will be paid by the client, unless otherwise agreed by Geodetic
8. Specifically ordered non-stock items will not be accepted back for credit.

Conditions of Sale

We accept MasterCard, Visa and American Express within Australia only.
All international orders are via wire transfer (direct bank deposit) only.

Prices are of course subject to change without notice.
The $0.00 displayed in this website simply means Price On Application.

Shipping
Wherever possible goods will be dispatched within 48 hours of receiving your firm order. In most cases, all stock items can be shipped same day.

Freight and Handling
Freight and handling are at the customers expense. We normally ship by the most cost efficient means, taking into account the weight, size, urgency and security of the shipment. We generally use Australia Post and TNT.
If you specify your own carrier, please quote your account number and the type of service you require.

Insurance
Insurance cover is the customers responsibility for all goods dispatched by our nominated carrier(s). If you require insurance cover, please advise us prior to dispatch of goods and we will advise you of the additional cost.

Back Orders
GSR stock a full list of products. Occasionally we are unable to supply from stock and a backorder is taken. If this is necessary we will keep you informed and dispatch any items immediately upon receipt.

Return of Goods
Goods which have been ordered and delivered, require prior authorization before return.
Do not dispatch items for return without contacting GSR. Items must be returned in As-New condition and with original wrappings and packaging. All freight charges on incorrectly ordered goods are the responsibility of the customer. No returns accepted after 7 days.
A minimum 20% Restocking fee will apply to all returned goods.

 

 

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